Find answers to common questions or get in touch with our support team
Get instant help from our support team
Send us a detailed message
Speak directly with support
To reset your password, go to the login page and click "Forgot password?". Enter your email address and follow the instructions sent to your email. The reset link will expire in 24 hours for security purposes.
Two-factor authentication adds an extra layer of security to your account. Go to your account settings, select "Security", and click "Enable 2FA". You can use an authenticator app like Google Authenticator or Authy.
Identity verification is required to comply with regulatory requirements and to protect your account from unauthorized access. This process helps ensure the security of your funds and personal information.
Spot trading involves buying and selling cryptocurrencies at current market prices for immediate settlement. When you place a spot order, you directly own the cryptocurrency in your wallet.
Copy trading allows you to automatically replicate the trades of experienced traders. You can browse trader profiles, view their performance history, and choose to copy their strategies with customizable risk settings.
Bitget offers competitive trading fees starting from 0.1% for spot trading. Fees may vary based on your trading volume and BGB token holdings. Higher volume traders and BGB holders receive discounts.
To deposit cryptocurrency, go to your wallet, select "Deposit", choose the cryptocurrency you want to deposit, and copy the deposit address. Always ensure you're sending the correct cryptocurrency to the matching network.
Cryptocurrency deposits typically require network confirmations before being credited to your account. Bitcoin deposits usually take 1-3 confirmations, while Ethereum and other tokens may take 12-64 confirmations depending on network congestion.
Withdrawal limits vary based on your account verification level. Unverified accounts have lower limits, while fully verified accounts enjoy higher daily and monthly withdrawal limits. Check your account settings for specific limits.
Comprehensive guides and tutorials to help you get started with cryptocurrency trading.
Browse Articles →Learn trading strategies, market analysis, and risk management from industry experts.
Start Learning →Join our community forums to connect with other traders and share experiences.
Join Community →